Satisfying internal customers first!: a practical guide to improving internal and external customer satisfaction

Chang Richard Y.

Satisfying internal customers first!: a practical guide to improving internal and external customer satisfaction - Irvine, California Richard Chang Associates, Inc. c1994 - vii, 104 p. : ill. ; 25 cm. 25 cm

Includes appendix.

1883553040


Customers -- Satisfying

HF 5415.5 .C53 1994
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