000 | 00483nam a2200157Ia 4500 | ||
---|---|---|---|
008 | 220407s9999 xx 000 0 und d | ||
040 | _cATVERC | ||
050 | _aHF 5415 .F56 1997 | ||
100 | _aFloyd Bev | ||
245 | 0 | _aCustomer service training and demonstration skills : learner resource | |
260 |
_aMelbourne, Victoria _bACTRAC Products Ltd _c1997 |
||
300 |
_a39 p. : ill. ; 29.5 cm. _c29 cm |
||
500 | _aIncludes appendix | ||
650 | _aInformation technology | ||
999 |
_c18767 _d18767 |