000 00333nam a2200109Ia 4500
008 220316s9999 xx 000 0 und d
040 _cATVERC
100 _aPorter L. J.
245 0 _aAssessing business excellence: a guide to business excellence and self-assessment
260 _bElsevier Butterworth-Heinemann
_cc2004
999 _c6642
_d6642